For mail returns, log into your Nike account, find the order, and follow the prompts to start the return process. For in-store returns, bring the item and the invoice to the Customer Service Desk. Online purchases can be returned either in-store or by mail. By understanding the policy, you can make your shopping experience at Nike even better. Nike’s return policy is one of the most customer-friendly in the retail industry, making it easy to shop confidently. They also may be able to help you with an exchange. If they are unable to look up your order, and the items you want to return are unworn and unwashed, you still may be able to return them for an in-store credit for the current price of the items. So, even if you don’t have the receipt for the item you’re returning, you can still make a return as long as you have the card you used for the purchase. Nike can look up purchases made with your Nike Member account or major credit card. You’ll need to log into your account, find the order with the item you want to return, and follow the prompts to start the return process.ĭon’t worry if you’ve lost your receipt. Online Returns: If you bought an item online, you could return it through Nike’s online return system.Just bring the item and your receipt, and they’ll process your return. In-Store Returns: You can return your item to any Nike store.Returning an item to Nike is straightforward: Customized Products: These items are final sale and cannot be returned or exchanged unless they have a manufacturing defect.While Nike’s return policy is generally flexible, some categories of items have different return policies: There are, however, a few exceptions to this rule. This means that if an item fails to meet your expectations, you can return it for a refund or exchange. Nike’s return policy is quite generous: Nike will accept any item for return within 60 days, for any reason. Let’s delve into this policy in a way that’s easy to understand. Whether you’ve purchased a pair of shoes that don’t fit perfectly or a piece of clothing that doesn’t meet your needs, Nike’s return policy is designed to ensure customer satisfaction. Nike is a globally recognized sportswear brand known for its high-quality products.
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